Sun Atlantic - Help / Frequently Asked Questions

Flexibility is a top priority when renting on a short-term or a long-term basis. You can rent equipment for any period you choose. Our rental periods include by the day, week, or month, for up to a 36-month lease period.

We offer a variety of payment options. Accepted forms of payment include credit cards, company check, and net terms for corporate and government accounts. All rentals, however, require an advance payment by credit card or company check. Other payment options are available on a case-by-case basis. Contact a Sun Atlantic sales representative for more information.

Yes. However, an advance security deposit is required to cover loss or theft of the equipment. Once the equipment is returned, the deposit, minus the rental fee is returned to the client.

Your company’s equipment needs may change from day to day. If equipment is needed after the designated rental period, an additional rental fee will be prorated based on when the equipment is returned.

Yes. In accordance with our 24/7/365 service and support policy, we can deliver outside our normal business hours and on weekends. Contact a Sun Atlantic sales representative for more information on making arrangements and any charges that may apply.

Due to constant changes in technology, we continually upgrade our inventory to meet or exceed the demands of our clients. With Sun Atlantic, you can rest assured that you are receiving the latest technology and the highest quality product.

Our Warehouse Department and Warehouse Manager can assist you with any questions or concerns regarding the delivery and pick-up of equipment.

Sun Atlantic sells new, previously rented, and manufacturer refurbished equipment. We are an Authorized Reseller of Apple, Compaq, Hewlett Packard, InFocus, Mitsubishi, NEC, Toshiba and a number of other brands.

We offer a variety of payment options. We accept MasterCard, Visa, American Express, or PayPal (for more information regarding payment via PayPal, contact jkgriffin@sunatlantic.com). We also accept company checks or money orders.

Yes, items are available for pick up between the hours of 8:30 AM and 5:30 PM. Simply call ahead 24-48 business hours prior to pick up, to ensure that your order is properly processed and your equipment thoroughly checked and ready for use.

We value and welcome our international customers. We will ship outside the continental United States, however, all international shipments must be paid by wire transfer of funds. No credit cards will be accepted for international shipments.

While we base our shipping costs on the destination of the equipment, there may be reduced shipping costs for multiple small item purchases.

Manufacturer warranties on purchased equipment are generally transferable. Each piece of equipment sold comes with Sun Atlantic’s 30- day warranty to ensure that the equipment is in good working order upon purchase.